As a highly skilled QA and Technical Support Analyst with expertise in Sales and Marketing, Hassan is passionate about helping businesses grow and succeed. With a proven track record of success in B2B and B2C business development, he is committed to driving growth and delivering exceptional customer experiences.
As a certified professional in Digital Marketing, Cybersecurity, and AI Fundamentals, Hassan possess a deep understanding of the latest trends and technologies driving the industry forward. He has also worked as a Sourcing Specialist and Account Executive in SLED, Fed, and Commercial verticals as an IT VAR, where he successfully brought new and optimized IT solutions to government-level customers across the US.
In addition to his technical skills, he has a wealth of experience in the Contact Centre industry, where he has dealt with international clients and customers. His hands-on experience with Lead Generation, Customer Service (including handling customer complaints and queries), Sales Negotiation, Partner Relations, and Client & Customer Retention has allowed him to build a strong foundation of skills and expertise.